Privacy policy

Overview

CELIMAX Global ("we", "us", "our") operates celimax-global.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

Category	Data Collected	Purpose
Identity	Name, email address	Account management, order communication
Contact	Phone number, shipping address	Order fulfillment, delivery
Payment	Card details (processed by Stripe)	Payment processing
Order	Purchase history, preferences	Order management, recommendations
Technical	IP address, browser type, device info	Security, analytics, site improvement

Automatically Collected Information

• Cookies and similar tracking technologies
• Log data (IP address, browser type, pages visited)
• Device information (OS, screen resolution)

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your data with:

• Payment processors (Stripe) — for secure payment handling
• Shipping carriers (FedEx, DHL, ACI) — for order delivery
• Analytics services — for website improvement (anonymized data)
• Legal authorities — when required by law

Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• PCI-DSS compliant payment processing via Stripe
• Regular security audits and monitoring
• Access controls for employee data access

Your Rights

You have the right to:

• Access — request a copy of your personal data
• Correction — update inaccurate information
• Deletion — request removal of your data
• Opt-out — unsubscribe from marketing emails
• Portability — receive your data in a portable format

Cookies

We use cookies for:

• Essential cookies — required for site functionality (cart, authentication)
• Analytics cookies — understand how visitors use our site
• Marketing cookies — deliver relevant advertisements (opt-in only)

You can manage cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For privacy-related inquiries, please contact us at hello@celimax.com.